Find Every Friction Point Before Your Users Do
A comprehensive audit of your product's UX and visual UI - scored, prioritized, and delivered with a clear action plan.
You cannot fix what you cannot see. A UX/UI audit makes every problem in your product visible, scored, and ranked so you know exactly what to fix and in what order.
This is not a generic report. Every issue is specific to your product, annotated with visual evidence, and prioritized by the business impact of fixing it - not by design theory.
Why It Matters
Most product teams fix problems reactively, after users complain. A proactive audit flips that. It finds problems before they become churn, bad reviews, or support overhead.
Complete view of every UX and UI problem in the product at one point in time
Issues ranked by severity and business impact, not design preference
A sprint-ready action plan your team can execute immediately
WCAG 2.1 accessibility compliance review included
--NE
What You Get
Product Walkthrough - Full review of all key user flows, screen states, and navigation paths
UX Heuristic Analysis - Structured review against Nielsen's 10 usability heuristics
Visual UI Audit - Consistency, hierarchy, typography, color, spacing, and brand alignment review
Accessibility Audit - WCAG 2.1 compliance check with specific issue identification
Conversion Flow Analysis - Review of signup, onboarding, and upgrade flows against conversion best practices
Issue Severity Scoring - Every issue rated Critical, High, Medium, or Low with business impact notes
Visual Annotation Report - Annotated screenshots for every identified issue
Action Plan - Sprint-ready ranked list of fixes with effort estimates
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Our Typical Process
01.
Access & Review
We review your product across all key flows with structured access to live or staging environment and any available analytics.
01.
Access & Review
We review your product across all key flows with structured access to live or staging environment and any available analytics.
01.
Access & Review
We review your product across all key flows with structured access to live or staging environment and any available analytics.
02.
Heuristic Analysis
We run a 10-heuristic UX analysis covering navigation, task completion, error handling, feedback, and cognitive load.
02.
Heuristic Analysis
We run a 10-heuristic UX analysis covering navigation, task completion, error handling, feedback, and cognitive load.
02.
Heuristic Analysis
We run a 10-heuristic UX analysis covering navigation, task completion, error handling, feedback, and cognitive load.
03.
Visual UI Audit
We audit the visual UI for consistency, hierarchy, accessibility, and brand alignment - scoring against WCAG 2.1 standards.
03.
Visual UI Audit
We audit the visual UI for consistency, hierarchy, accessibility, and brand alignment - scoring against WCAG 2.1 standards.
03.
Visual UI Audit
We audit the visual UI for consistency, hierarchy, accessibility, and brand alignment - scoring against WCAG 2.1 standards.
04.
Score & Rank
Every identified issue is scored by severity, frequency, and estimated business impact so the action plan is ranked by ROI.
04.
Score & Rank
Every identified issue is scored by severity, frequency, and estimated business impact so the action plan is ranked by ROI.
04.
Score & Rank
Every identified issue is scored by severity, frequency, and estimated business impact so the action plan is ranked by ROI.
05.
Deliver the Plan
We deliver a written audit report with scored issue list, visual annotations, and a sprint-ready action plan your team can execute.
05.
Deliver the Plan
We deliver a written audit report with scored issue list, visual annotations, and a sprint-ready action plan your team can execute.
05.
Deliver the Plan
We deliver a written audit report with scored issue list, visual annotations, and a sprint-ready action plan your team can execute.
Why KICKFLIP?
Why KICKFLIP?
We have audited products across SaaS, health, travel, and e-commerce. We also apply the same audit process to our own products - Panicframe and Agenticle - before every major release. That means the standards we apply come from live product experience, not only design theory.
Full audit delivered in 2 weeks from access. No discovery calls required to start.
Hear It From Our Partners
--SE
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
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