Fix What's Breaking Before You Build What's Next
Targeted UX audits and improvement sprints for existing products - find the friction, fix it fast, and measure the result.
Most products have the same problem. The core idea is right, but the experience is losing users before they reach the value. A UX audit finds where and why.
This is not a research engagement. It is a focused diagnostic and fix sprint. You get a scored problem list, redesigned flows for the top issues, and a clear action plan - in weeks, not months.
Why It Matters
Fixing UX problems in an existing product delivers faster ROI than any new feature. The average product loses 68% of users at onboarding. A focused UX sprint typically recovers 15-40% of that drop-off.
Identified friction points mapped to revenue or retention impact
Redesigned flows for the top 3-5 highest-impact issues
Actionable implementation plan your engineering team can execute immediately
Measurable baseline so you can track improvement after each sprint
--NE
What You Get
Heuristic Audit - Structured review against 10 UX heuristics across all key screens and flows
Conversion Funnel Analysis - Review of drop-off points mapped against your analytics data
Severity Scoring - Every issue rated by frequency, severity, and business impact
Prioritized Issue Report - Clear ranked list with problem descriptions and fix recommendations
UX Sprint Design - Redesigned flows and wireframes for the top 3-5 priority issues
Usability Validation - Quick-turn user testing on redesigned flows before handoff
Implementation Roadmap - Sprint-ready action plan with effort estimates and expected outcomes
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Our Typical Process
01.
Audit & Map Problems
We conduct a structured audit of your product - heuristic analysis, user flow review, and conversion funnel mapping to find every friction point.
01.
Audit & Map Problems
We conduct a structured audit of your product - heuristic analysis, user flow review, and conversion funnel mapping to find every friction point.
01.
Audit & Map Problems
We conduct a structured audit of your product - heuristic analysis, user flow review, and conversion funnel mapping to find every friction point.
02.
Score & Prioritize
Every issue is scored by severity and business impact so you know exactly what to fix first and why.
02.
Score & Prioritize
Every issue is scored by severity and business impact so you know exactly what to fix first and why.
02.
Score & Prioritize
Every issue is scored by severity and business impact so you know exactly what to fix first and why.
03.
Design Fixes
We design targeted UX improvements for the highest-impact issues: clearer flows, better onboarding, fewer drop-off points.
03.
Design Fixes
We design targeted UX improvements for the highest-impact issues: clearer flows, better onboarding, fewer drop-off points.
03.
Design Fixes
We design targeted UX improvements for the highest-impact issues: clearer flows, better onboarding, fewer drop-off points.
04.
Test & Validate
We test the redesigned flows with users or through A/B protocols to confirm the fix before you build it.
04.
Test & Validate
We test the redesigned flows with users or through A/B protocols to confirm the fix before you build it.
04.
Test & Validate
We test the redesigned flows with users or through A/B protocols to confirm the fix before you build it.
05.
Ship & Measure
We deliver a prioritized implementation roadmap with measured outcomes and a sprint plan your team can execute.
05.
Ship & Measure
We deliver a prioritized implementation roadmap with measured outcomes and a sprint plan your team can execute.
05.
Ship & Measure
We deliver a prioritized implementation roadmap with measured outcomes and a sprint plan your team can execute.
Related projects
Why KICKFLIP?
Why KICKFLIP?
We audit products the way operators do - looking for the gap between what users are expected to do and what they actually do. Running Panicframe and Agenticle as live products gives us pattern recognition that a traditional UX agency cannot replicate.
Audit complete in 2 weeks. Sprint design and validation in weeks 3-5.
Hear It From Our Partners
--SE
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
"All projects were a great success. The delivered work was with exceptional quality and the team was very easy to communicate and work with."
Filip Stanev
Founder & CEO of Saga.so
"The initial timeline was observed, all deliverables exceeded expectations, communication was top-notch, and the allocated budget was met as well."
Georgi Georgiev
Managing Director of Analytics Toolkit
"Communication was a breeze, and they consistently met deadlines with impressive speed. A reliable choice for those seeking efficiency and quality."
David Sorbara
Head of Marketing of ABsmartly
"Whatever I say about them won't be enough to express our gratefulness and joy of working together."
Natanail Stefanov
Co-Founder, Grvty Technologies
"The team is very experienced and goes beyond just delivering tasks. They deeply understood our users and what we were trying to achieve."
Filip Stanev
Founder & CEO of Saga.so
"They had deep expertise delivered with a smile through a well-thought-out process."
Georgi Georgiev
Managing Director of Analytics Toolkit
"KICKFLIP delivered an exceptional experience from start to finish. Their project management was top-notch, ensuring smooth collaboration."
David Sorbara
Head of Marketing of ABsmartly
"They were very flexible and user-focused. Improved key landing pages, revised key features of our platform and re-worked our top funnel flows."
Volen Vulkov
Co-founder of Enhancv
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